We're only a call or mouse click away
Our team of experts is available to help you with any questions you may have regarding health plans, patient eligibility or Moda Health programs.
Telephone Numbers
Dental Customer Service
Local: 503-265-2965
Toll-free: 888-217-2365
Toll-free: 888-374-8906
Dental Professional Relations
Local: 503-265-5720
Toll-free: 888-374-8905
Fax: 503-243-3965
Numbers for physicians and staff
Our team is available to answer your calls Monday through Friday from 7:30 a.m. to 5:30 p.m., excluding holidays.
Professional Services Line
Local: 503-243-3968
Toll-free: 877-337-0650
Fax: 503-243-3964
Press 1 for the Referral and Authorization Unit
Press 2 for the Medical Unit
Press 3 for the Dental Unit
Pharmacy Customer Service
Local: 503-243-3960
Toll-free: 888-361-1610
Fax: 800-207-8235
Referrals/Authorizations Medical Intake
Local: 503-243-4496
Toll-free: 800-258-2037
Fax: 503-243-5105
Healthcare Services: Case Management & Disease Management
Local: 503-948-5561
Toll-free: 800-592-8283
Fax: 503-243-5105
Healthcare Services (Authorizations & Referrals)
Local: 503-265-2940
Toll-free: 888-474-8540
Fax: 503-243-5105
Electronic Data Interchange (EDI)
Email:
Toll-free: 800-852-5195
Benefit Tracker
Local: 503-265-5616
Toll-free: 877-277-7270
Oregon Health Plan (OHP)
Pharmacy Customer Service
Local: 503-265-2939
Toll-free: 888-474-8539
Fax: 503-948-5556
Medical Customer Service
Local: 503-765-3521
Toll-free: 888-788-9821
Chemical Dependency
Local: 503-265-2938
Toll-free: 888-474-8538
Fax: 503-670-8349
Claims Submission
Dental Claims
P.O. Box 40384
Portland, OR 97240
Medical Claims
P.O. Box 40384
Portland, OR 97240
OHP Mailing Addresses
Medical Claims
Medical Claims
Moda Health-OHP Medical Claims
P.O. Box 3550
Portland, OR 97208
Complaints and Appeals
Moda Health Plan, Inc.
Attn: Appeal Unit
601 S.W. Second Avenue
Portland, OR 97204
Pharmacy Claims
P.O. Box 3625
Portland, OR 97208
Address
Physical address: 601 S.W. Second Ave. Portland, OR 97204
Moda Health Holidays
Moda Health observes the following holidays. Business offices will be closed.
We're sorry, we don't currently offer dental plans in Washington. Use the dropdown at the top of the page to view dental plans in Oregon or Alaska.
Questions?
If you can't find an answer, please feel free to contact our Customer Service Customer Service Customer Service
Questions?
If you can't find an answer, please feel free to contact our Customer Service
Employer web tools
Benefit Tracker
Check benefits, eligibility, incentive and utilization
Producer web tools
- Fully Insured Quotes (1-50)
- Equal Funding Quotes (25-99)
- Corporate reports
- eCommissions
Hello.
We have exciting news to share. ODS is changing its name to Moda Health.
Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.
Together, we can be more, be better.
Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:
Hello.
Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:
Changing your location to Oregon
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